03 64283310

All items are sent with a tracking number. Our general delivery charges are as follows:

  • 1-3 items = $12.00
  • 4-8 items = $16.00
  • 9+  = $21
  • Dance sneakers = $15 each

  • Express Postage is available for the delivery of items from Firefly to the customer ONCE THEY ARRIVE FROM THE SUPPLIER. Please do not select this option without talking to us first, as we may not be able to meet your deadline.

DELIVERY timelines:
*Average delivery time to Australian addresses for most dancewear items in stock with the supplier is 3-4 weeks as these are imported from the UK on demand.

*Average delivery time to Australian addresses for items in the dance costumes range is 1-2 weeks for items in stock.
Please allow extra time for group orders as these may need to be made for you. We will advise you when an item is out of stock and offer the choice to provide a refund or put items on backorder for you. All attempts to meet reasonable deadlines will be made.
These are shipped direct to Australian addresses from the Sydney warehouse. If buying from the USA or New Zealand please contact us first.


*All Sweida's products are shipped direct from Sweida's warehouse in Queensland. Please select Sweida's Postage from the options at checkout. The price is a flat rate of $12.00 and delivery is by Australia Post. Please expect delivery within 4-14 days. NOT AVAILABLE OUTSIDE AUSTRALIA.



Sweida's costumes and accessories: $12 flat rate.
All Sweida's products are shipped direct from Sweida's in Queensland. Please select Sweida's Postage from the options at checkout. 

Please expect delivery within 4-14 days for Regular Post 

Combined Postage:
If ordering items from Sweida's and the regular Firefly Dancewear catalogue this order will need to have postage for both orders paid as items will ship separately.
Please select Combined Postage (Sweida's and Firefly) at a price of 19.50 to cover your order. These orders will go by regular Post. Please email us if you would like to make other arrangements.

Remember to contact us for a bulk discount if you are purchasing more than a few items. Discounts may be available, especially for dance schools/teachers.



Firefly Dancewear sources much of its dancewear from the UK. With so many styles, colours and sizes in the ranges offered it would be impossible to keep stock for everything on our premises. For this reason items are ordered from our wholesalers as soon as you have placed and paid for your order.


Upon delivery to Firefly Dancewear premises in Tasmania, your order will be checked and shipped to you the following business day. This will take 4-7 days on average to then arrive.


You should receive your order within 2-5 weeks, under normal circumstances. We cannot speed this process up or obtain your order any faster than this because you need the item quickly. We cannot be responsible for delays in shipping outside our control (such as the recent strike action which caused a backlog for Australia Post or the usual Christmas period delays due to extra volumes of mail). We rely on the services of the Royal Mail and Australia Post, and any delays are unavoidable. Where an item is taking a longer than usual time to arrive we will make every effort to track its progress and keep the buyer informed. Please do not lodge a complaint with Paypal regarding your item for any reason, including a delay, without contacting us first and allowing us to investigate.


Where the item/s you have requested is temporarily out of stock the wholesaler offers to place your item on backorder and can make it available to us within 4 weeks. Where this occurs I will send an email confirming if you wish to make an alternative choice or have the item made for you. This may add up to 4 weeks to the order time, so that your item may take up to 9 weeks to be delivered.


Please do not place an order, especially where you have been informed that the item is out of stock, if you have very tight time restrictions for an upcoming event, as we would hate for you to be disappointed.


Return of Goods:
Firefly Dancewear hopes you are pleased with your purchases from us. In the event that an item arrives that is faulty or damaged we ask that you return the item within 21 days to:


Firefly Dancewear
511 Kindred Rd
Forth TAS 7310

Where the buyer has ordered the wrong size item or simply changes their mind the buyer will pay for all mail costs associated with returning the item to Firefly Dancewear and the UK local manufacturer. Any remaining money will be reimbursed to the buyer via PAYPAL once the item has been received. Items must be returned in original condition.

We cannot accept items which have been worn, any underwear or opened tights packets, due to health reasons. Please do not try to return  incorrectly washed garments.
The washing instructions on the garments must be followed very carefully as dancewear is delicate and is entirely the buyers' responsibility.


Please make sure your Paypal delivery address is the address you want your goods delivered to as this is the address shown to us with your order. If you want to use a different address please email us when you place an order so we can add this to your file. In the event goods are returned to us due to a failure by Australia Post to be able to deliver them we will attempt to contact you using the email address you have supplied. The goods will be kept at Firefly Dancewear for a period of 3 months and will then be resold if we are unable to make contact with you and/or you do not make contact with us during that period. The postage will need to be repaid to be able to send the goods again.

Refusing to supply consumers:

Firefly Dancewear reserves the right to refuse an order at any time. In general, businesses may decide for themselves with whom they wish to deal. The Competition and Consumer Act 2010 does not give anyone an absolute right to be supplied, whatever the circumstances. There is no automatic right to be supplied and there is no obligation on a business to justify its decision to refuse supply.

There are only a few circumstances that make a refusal to deal illegal under the Competition and Consumer Act. Generally, these situations only arise where your refusal to sell goods or services to someone is done for an anti-competitive reason. As stated above, these circumstances are generally limited to business-to-business transactions and are generally unlikely to occur in normal retail selling.



For any further enquiries please contact us at sales@fireflydancewear.com.au

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