03 64283310


1. How long will my order take?

*Average delivery time to Australian addresses for most dancewear items in stock with the supplier is 3-4 weeks as these are imported from the UK on demand.

*Average delivery time to Australian addresses for items in the dance costumes range is 1-2 weeks for items in stock
Please allow extra time for group orders as these may need to be made for you. We will advise you when an item is out of stock and offer the choice to provide a refund or put items on backorder for you. All attempts to meet reasonable deadlines will be made.
These are shipped direct to Australian addresses from the Sydney warehouse. If buying from the USA or New Zealand please contact us first.


*All Sweida's products are shipped direct from Sweida's warehouse in Queensland. Please select Sweida's Postage from the options at checkout. The price is a flat rate of $12.00 and delivery is by Australia Post. Please expect delivery within 4-14 days. NOT AVAILABLE OUTSIDE AUSTRALIA.
 
Please email us if you need something in a hurry or want to check if it is in stock.




2. How much is postage?

Australia Post has increased its postage rates again from 2nd March 2015. All items are sent with a tracking number. 

Our general current delivery charges via Australia Post are as follows:
                
  • 1-3 items = $7.60
  • 4-8 items = $15.65
  • 9+  = $20
  • Dance sneakers = $15 each
Express Postage is available for the delivery of items from Firefly to the customer ONCE THEY ARRIVE FROM THE SUPPLIER. Please do not select this option without talking to us first.


Sweida's costumes and accessories: $12 flat rate

All Sweida's products are shipped direct from Sweida's in Queensland. Please select Sweida's Postage from the options at checkout. The price is a flate rate of $12.00 and delivery is by Australia Post. Please expect delivery within 4-14 days.

Combined Postage:
If ordering items from Sweida's and the regular Firefly Dancewear catalogue this order will need to have postage for both orders paid as items will ship separately. 
Please select Combined Postage(Sweida's and Firefly) at a price of 19.50 to cover your order. 

We will post to New Zealand by request.
We do not accept international orders.

For all other enquiries regarding shipping/postage times and costs go to Contact us                       


3. I want more info on an item

For all enquiries about a product please go to Contact us
or send an email directly to us at alicia@fireflydancewear.com.au 


4. Do you provide a custom made service?

All items are supplied "as is". We do not provide a custom dancewear service at this stage.


5. Do you offer discounts?

We are happy to provide a group discount for purchases of most dancewear. Please contact us to discuss a discount code if buying for a group.

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